We are open for a fast-learning Business Analyst to analyze customer needs and implement tailored solutions. Must excel in communication and multitasking.
Responsibilities:
- Analyze customer needs, identify challenges, and suggest tailored solutions.
- Gain the trust of your customers through consistent communication and understanding of their needs.
- Implement the agreed solutions through configuration and send a detailed development request to the development team.
- Ensure seamless integration and alignment with customer objectives.
- Enhance your customer's knowledge and enable them to optimize the use of the system.
- Closely follow the project, maintaining transparency about its status and ongoing tasks.
- Effectively communicate with all stakeholders to ensure alignment and address concerns.
- Organize and follow up on project implementations, ensuring they fulfil customer requirements and are aligned with project goals.
- Engage in internal coaching and training, fostering a culture of continued learning and improvement.
Skills:
- Strong communication skills, and able to articulate ideas clearly and negotiate effectively with various stakeholders.
- Fast learner and can adapt to new tools, technologies, and processes quickly and efficiently.
- Able to manage multiple projects at the same time.
- Displaying initiative and taking responsibility for individual and team outcomes.
- Excellent problem-solving skills and the can work independently.
- Comfortable with technology and able to leverage IT solutions to drive business success.
Benefits:
- Job position is open for fresh graduates who is willing to learn.
- Training Program.
- Career Development Program.
- EPF and PERKESO contribution.
- Medical Insurance.