Skip to Content

IT Business Analyst

Taman Tun Dr Ismail, Malaysia

We are open for a fast-learning Business Analyst to analyze customer needs and implement tailored solutions. Must excel in communication and multitasking. 


Responsibilities:

  • Analyze customer needs, identify challenges, and suggest tailored solutions.
  • Gain the trust of your customers through consistent communication and understanding of their needs.
  • Implement the agreed solutions through configuration and send a detailed development request to the development team.
  • Ensure seamless integration and alignment with customer objectives.
  • Enhance your customer's knowledge and enable them to optimize the use of the system.
  • Closely follow the project, maintaining transparency about its status and ongoing tasks.
  • Effectively communicate with all stakeholders to ensure alignment and address concerns.
  • Organize and follow up on project implementations, ensuring they fulfil customer requirements and are aligned with project goals.
  • Engage in internal coaching and training, fostering a culture of continued learning and improvement.

Skills:

  • Strong communication skills, and able to articulate ideas clearly and negotiate effectively with various stakeholders.
  • Fast learner and can adapt to new tools, technologies, and processes quickly and efficiently.
  • Able to manage multiple projects at the same time.
  • Displaying initiative and taking responsibility for individual and team outcomes.
  • Excellent problem-solving skills and the can work independently.
  • Comfortable with technology and able to leverage IT solutions to drive business success.

Benefits:

  • Job position is open for fresh graduates who is willing to learn. 
  • Training Program. 
  • Career Development Program.
  • EPF and PERKESO contribution.
  • Medical Insurance.

Education Level: Degree 

Job languages: English